Effective Communication Training
What is this course ?
The Effective Communication Training is training that aims to demonstrate the dramatic impact that small changes can have on the way people communicate with each other. It allows participants to learn, practice and integrate different concepts, to allow optimal learning and allow them to have an immediate impact with the members of their teams.
On a broader scale, effective communication in the workplace means creating an environment of trust and understanding within the team that ensures people can communicate freely. It’s about fostering a culture of transparency where the assertive communication style is encouraged and endorsed and feedback is welcome.
Â
Course Contents
- Understanding different style of communication
- Planning your communication
- Common communication mistakes
- The most effective way to say no
- Non verbal communication
- Powerful questioning and listening skill
- Understanding gender differences in communication
- Understanding different personality type and deal with them
- Communication barriers and overcoming them
- Developing effective communication system in organization
- Giving great presentation
- Running productive meetings
- Mastering the art of feedback
- Telephone etiquette
- Written communication
- Handling difficult communication situations
- and many more...
Who can participate ?
Following people can participate in this course
- All the staffs from different departments, department heads, managers, account
officer, administrator, front desk officer, procurement officers, IT officers, marketing officers, - Business owners,
- Other who wish to sharpen, broaden,
deepen their skills and knowledge of communication