Office Management and Administrative Skills
What is this course ?
Office Management and Effective Administration Skills is an exciting and interactive programme. It is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organization’s success. In this programme participants learn how to manage a network of working relations, how to communicate effectively, how to manage time for yourself and others, how to manage the performance of admin staff, how to organize and improve office systems and many more.
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Course Contents
- Concept of office management
- Office layout
- Organizing desk
- Health and Safety
- Ensuring smooth office operation
- Document management system
- Planning process - Gantt Chart, task planning, To-do list
- Brain storming and mind mapping
- Increase productivity through time management
- Work Smart, not hard
- Stress Management and Motivation
- Effective Communication Skills
- Decision making tools
- Managing meeting effectively
- Keeping minutes of Meeting
- Personality development
- Power of positive thinking
- Essential skill of emotional intelligence
- and many more....
Who can participate ?
Following people can participate in this course
- Project managers,
- Receptionist,
- Office secretary, front line officers, team leaders,
managers, support staffs, administrative office and assistants, - Business owners,
Other who wish to sharpen, broaden, deepen their skills and knowledge in the
field of office management and administration