Essential Soft Skills for Leaders
What is this course ?
Successful leadership relies on a variety of soft skills. Effective leaders apply these skills to interact with and inspire their teams openly and honestly. As you develop in your career, it’s important to develop your soft skills so you can increase your opportunities for advancement into leadership roles.Â
Soft skills are important for leadership because skills like effective communication with team members, making decisions about processes and maintaining an organized team are essential to productivity and performance. Successful leadership commonly encompasses strong soft skills that enable leaders to motivate and inspire their teams. Additionally, the ability to lead successfully often depends on a leader’s ability to strategize, listen to feedback and incorporate their team’s ideas and contributions.
Course Contents
- Time management:
- Learn proven effective time management techniques
- Recognize the time wasters and time thieves and say no assertively to time thieves
- Time management and increase work efficiency
- Goal setting, target and object setting, Prioritization
- Understand the different between important and urgent tasks
- Identify long term and short term time management challenges
- Communication Skill:
- Powerful listening skill
- Handling difficult people, most effective way to say no
- Communication barriers and overcoming them
- Verbal, non verbal communication
- Common communication mistakes
- Team Managing Skill:
- Difference between work team and work group
- Role of team members
- Team development
- Team conflict and managing under performance
- Stress Management and Self Motivation:
- Difference between pressure and stress
- Emotional self awareness
- Symptoms of stress and addressing problems
- self motivation
- Decision making and Conflict Management:
- Understand the underlying causes of conflict
- Master your own emotions in conflicting situations
- Conflict Resolution techniques and Skills
- Managerial Decision making tools, techniques, Decision alternatives and choosing right decision
Who can participate ?
Following people can participate in this course
- Managers,
- Officers, account officers, departmental heads,
- Team leaders, business owners, project
managers, - Front desk officers, receptionist, different department’s assistants, personal assistants,
Office secretaries, administrators, front line staffs, support staffs