Public Speaking and Presentation Skills in the corporate environment, communication includes engaging in critical conversations, conducting meetings and presentations, networking, and participating in telephone and conference calls. Professional image is composed of VERBAL (what you SAY), VOCAL (how you SOUND), and VISUAL (how you LOOK) messages.  Your body language should represent an executive presence and voice quality and speaking style should enhance that image. The inability to communicate effectively with power and confidence will directly impact your company’s image, resulting in loss of business, poor customer and patient satisfaction, and decreased productivity.